WinPRK Privacy Policy – How We Protect Your Data in Pakistan

Data We Collect

WinPRK collects personal data through three main channels: information you provide directly, information generated automatically by your use of the platform, and information we receive from payment providers. Here is a breakdown of each category:

Why We Collect Your Data

WinPRK processes your personal data only for specific, defined purposes. The table below maps each purpose to the type of data involved and the legal basis for processing it:

• 1Account registration and management. We collect your name, mobile number, and date of birth to create and maintain your WinPRK account, verify your age (you must be 18+), and ensure one account per player.
• 2Processing PKR deposits and withdrawals. We collect financial data to enable Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card transactions and to maintain an accurate balance record in your WinPRK account.
• 3Providing games and betting services. Usage data is necessary to run game sessions, record bet results, apply bonus wagering, and display your WinPRK account history accurately.
• 4Fraud prevention and security monitoring. Technical data (IP addresses, device fingerprints, login patterns) is analysed to detect and prevent account takeovers, duplicate accounts, and fraudulent payment activity.
• 5Anti-money laundering (AML) compliance. WinPRK is required to maintain transaction records and perform identity checks as part of AML obligations. Financial data and identity documents are retained for the legally required periods.
• 6Responsible gaming monitoring. Usage data is processed to identify patterns that may indicate problem gambling behaviour, enabling WinPRK to contact players proactively and offer support tools where appropriate.
• 7Customer support. Communications data is used to resolve account queries, payment disputes, and game-related issues raised by you through WinPRK's support channels.
• 8Platform improvement and analytics. Aggregated and anonymised usage data is analysed to understand how players use WinPRK and improve the platform experience. This analysis does not identify individual players.
• 9Marketing communications (opt-in only). If you have opted in to receive WinPRK promotional messages, we use your mobile number to send you relevant offers, bonus notifications, and PSL season promotions. You can opt out at any time.

Payment Data & PKR Transactions

Because WinPRK processes real-money transactions in PKR, payment data requires additional protection measures. Here is exactly how WinPRK handles your financial information:

• 1WinPRK integrates with PCI-DSS compliant payment processors for all card transactions. Full card numbers and CVVs are not stored on WinPRK's servers at any point — they pass directly to the payment processor and are never logged within the WinPRK platform.
• 2For mobile wallet payments (Easypaisa, JazzCash, NayaPay, SadaPay), WinPRK stores only the account reference number and the registered mobile number associated with each wallet. This is necessary to process withdrawals to the correct account and to prevent funds being sent to unverified third parties.
• 3Transaction records — deposit amounts, withdrawal amounts, dates, and payment method types — are retained for a minimum of five years in compliance with financial record-keeping obligations.
• 4WinPRK's payment processing staff can view transaction references and statuses to resolve payment disputes. They cannot view your full payment credentials.
• 5If WinPRK is legally required to report suspicious financial activity, relevant transaction records may be shared with the appropriate authority. WinPRK will not notify you of such a report where doing so is prohibited by law.

Cookies & Tracking Technologies

WinPRK uses cookies and similar technologies to make the platform work correctly, keep you logged in during your session, and understand how players use the site. Here is a breakdown of the types of cookies in use:

• 1Strictly necessary cookies. These are essential for WinPRK to function. They maintain your login session, store your language preferences, and enable the betting and game interfaces to work. These cannot be disabled without breaking the platform.
• 2Functional cookies. These remember your preferences — such as your preferred deposit method or game settings — so you do not have to re-enter them each visit.
• 3Analytics cookies. WinPRK uses anonymised analytics data to understand which parts of the platform are most used, where players experience friction, and how to improve the overall experience. This data does not identify individual players.
• 4Security cookies. Short-lived cookies help WinPRK detect and prevent bot activity, account takeover attempts, and suspicious login patterns in real time.

You can manage cookie settings through your device's browser settings. Note that disabling strictly necessary cookies will prevent WinPRK from working correctly. WinPRK does not use third-party advertising cookies or cross-site tracking technologies.

Data Sharing – Who We Share With and Why

WinPRK does not sell your data. We share personal data only in the following specific circumstances, each with a clear purpose:

• 1Payment processors. Transaction data is shared with our PCI-DSS compliant payment partners (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT providers, and card networks) solely to process your deposits and withdrawals in PKR.
• 2Identity verification providers. For KYC (Know Your Customer) purposes, identity data may be shared with accredited verification services to confirm your identity documents. These providers are bound by strict data processing agreements with WinPRK.
• 3Technology and infrastructure providers. WinPRK uses cloud hosting, server management, and software services from third-party technology vendors. These vendors process data on WinPRK's instructions and are not permitted to use your data for their own purposes.
• 4Game providers. Where games on WinPRK are powered by third-party game studios, limited technical session data (a session token, stake amounts) may be passed to the game provider. This data does not include your full identity information.
• 5Legal and regulatory authorities. WinPRK will share data with law enforcement, financial regulators, or courts when required by a valid legal obligation. We will not do so voluntarily or as a commercial choice.
• 6Responsible gaming organisations. Where a player has requested self-exclusion through WinPRK, relevant account closure information may be shared with recognised responsible gaming registration services to prevent you from re-registering on the same or affiliated platforms.

Data Storage & Retention

WinPRK stores all player data on secured servers using encrypted storage. Access is restricted to authorised personnel only. The following retention periods apply:

• 1Account data (name, mobile number, date of birth) is retained for the duration of your active WinPRK account plus five years after account closure, in line with financial record-keeping obligations.
• 2Transaction data (deposit and withdrawal records in PKR, dates, amounts, payment methods) is retained for a minimum of five years after each transaction date.
• 3Identity verification documents (CNIC copies, address proof) are retained for the duration of the account plus five years after closure, as required for AML compliance.
• 4Betting and game history is retained for the duration of your account plus three years after closure.
• 5Support communications are retained for three years from the date of the last message in a conversation thread.
• 6Technical logs (IP addresses, login timestamps, device data) are retained for 12 months for security and fraud investigation purposes, then deleted.
• 7After the applicable retention period expires, data is securely deleted or permanently anonymised so it can no longer be linked to you as an individual.

Your Data Rights as a WinPRK Player

As a WinPRK player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at support@winprk.net. We will respond within 30 days.

Children & Age Verification

WinPRK is strictly for players aged 18 and above. We do not knowingly collect any personal data from anyone under the age of 18. Age is verified during the registration process and, where necessary, through documentation checks.

If WinPRK becomes aware that an account has been created by or on behalf of someone under 18, the account will be closed immediately, all funds will be returned to the original depositing payment method, and all data associated with the account will be deleted promptly in line with our data protection obligations. There are no exceptions to this policy.

If you believe a minor may have accessed WinPRK using your account or contact details, please contact our support team immediately at support@winprk.net so we can investigate and take action.

Marketing Communications

WinPRK sends promotional messages — including bonus offers, PSL betting promotions, and platform updates — only to players who have explicitly opted in to receive them. Here is how this works in practice:

• 1Marketing consent is collected at registration. You can choose whether to opt in or out of promotional messages at the point of creating your WinPRK account.
• 2You can opt out of marketing communications at any time by contacting WinPRK support at support@winprk.net or by updating your communication preferences in your WinPRK account settings. Opting out of marketing has no effect on transactional messages — you will still receive confirmations for deposits, withdrawals, and account security alerts.
• 3WinPRK sends marketing messages via mobile SMS to your registered Pakistani mobile number. We do not send unsolicited emails to addresses you have not provided to us.
• 4WinPRK does not share your mobile number or contact details with third-party marketing companies for their own promotional use. Marketing by WinPRK relates exclusively to WinPRK's own services and promotions.

Policy Updates & How to Contact Us

WinPRK may update this Privacy Policy from time to time. When material changes are made, the "Last Updated" date at the top of this page will be revised and, where the change significantly affects how your data is processed, we will notify you via the mobile number registered to your WinPRK account.

Continued use of WinPRK after any updated Privacy Policy comes into effect constitutes your acceptance of the changes. If you disagree with any updated provision, you should stop using WinPRK and contact support to arrange account closure.

If you have any questions about this Privacy Policy, want to exercise a data right, have a concern about how WinPRK has handled your data, or want to report a potential data security issue, contact our support team:

This Privacy Policy is governed by applicable data protection principles and laws. Any disputes arising from this Policy that are not resolved through our internal process will be referred to the relevant competent authority.